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IT Services Cheltenham

  • About Cheltenham Computer Specialists


    Who Are Cheltenham Computer Specialists

     

    We've been running as an IT business in Cheltenham for over 7 years. Prior to that we held various IT positions at various businesses including the Canadian Embassy, a large recruitment company and a hotel development company developing hotels for Hilton, Marriott and Ramada as well as Hard Rock Cafe.

    We can now draw on all those years of real world IT management, design, implementation and support and apply them to businesses, large and small, which need the experience of seasoned IT professionals but who don't have the large budget needed to retain one on a full-time basis.

    As IT consultants in Cheltenham, we cover Gloucestershire and provide sole traders, SOHOs and SMEs quality IT services at a fraction of the cost of a full-time IT manager. Even an entry level IT support staff with a couple of year's experience would cost a business something in the region of £12,000 to £15,000 a year whereas we can provide years of experience at a fraction of that cost - and without holiday pay, pension, sick leave, maternity leave and severance pay.

     

     

    Who Do We Support


    We cover all manner of businesses including Hotels, Lawyers, Architects, a Lighting Company, Recruitment Companies, a Large Charity, Care Homes and Dental Practises - to name just a few.

    The businesses we support are located in Cheltenham, Stroud, Gloucester, Tewkesbury, Stow On The Wold, Thailand and Malaysia but we've travelled further afield and have set up networks in ThailandCambodia and Laos where we were instrumental in providing IT services for an ASEAN meeting between most of the leading world economies.

     

    Experience In IT Matters

     

    In IT, as with many other businesses, experience matters. You can get qualifications by reading a book and seem to be extremely qualified but nothing is better than years and years of experience. Only experience exposes you to real world scenarios and it's experience that makes us pro-active rather than re-active.

    When we provide support, it's not just for the immediate issue. We take note of your current and future requirements and tell you how to get the best out of your system and what needs to be done to keep it that way.
     
    We've been exposed to many different IT networks and set ups and have become familiar with how to get the most out of them and what to watch out for.
  • Cheltenham Computer Specialists

    Cheltenham based computer services and IT consultants covering Cheltenham and the surrounding areas including, but not limited to, Gloucester, Stroud and Tewkesbury.

    With over 15 years of experience in the field of IT, gained by working at some large institutions, Cheltenham Computer Specialists provides all manner of computer services to home users, SOHOs and SMEs. From cabling to entire network installations and security, we can provide you with services at competitive prices and in a manner that will leave you confident your requirements have been met and that there is always someone at hand to provide support as and when it's needed.


    Cheltenham Computer Specialists provides fast, reliable and comprehensive IT support for Windows or Apple based systems. 

    Whether you have a current network that needs support and maintenance or are looking to install a new system; we can provide advice, the hardware and get it installed and configured to your requirements.

  • Home Users

    Computer Support For Home Users In Cheltenham

    We don't just support businesses in Cheltenham and we don't charge business rates for home computer users. As an individual, whether you just have a home computer or a sole trader running a small, Cheltenham based business, we can provide you with expert computer support for PCs or Apple MACs.

    Whether you use an Apple MAC or a Windows based computer or laptop, we can provide assistance for any issue you may be facing including:

    • Upgrades
    • Virus and malware removal
    • Broken screen repairs (for laptops)
    • Startup issues
    • Speeding up of your computer
    • Moving Data To New PC or Laptop
    • Data Recovery
    • Wi-Fi coverage for your home
    • Tutoring
    • Sharing of data and printers

    We Only Charge If We Resolve Your Problem

    We will only charge you if we manage to resolve your issue. We do not charge for diagnostics and we do not buy expensive parts without notifying you of all associated costs first, so there are no unexpected large bills.

    Everything we do is transparant and clearly outlined so you know what we are doing and how much it will cost.

    Call Us On 01242 582011 and we'll be happy to assist.

  • IT Support Management & Maintenance

    Management & Maintenance Of Current IT Systems

    Cheltenham Computer Specialists offers a management and maintenance service for your IT system whether it is large or small.

    We provide a professional and experienced IT solution to keep your PCs, MACs and servers working to maximum efficiency by offering one-off or regular maintenance checks. 

    These checks include but are not limited to:

    1. Software Upgrades and Patches
    2. Checks to ensure anti-virus programmes are up-to-date and running correctly
    3. Checks to ensure backups are running correctly and that data is recoverable from those backups
    4. Checks to ensure data is being correctly stored by staff
    5. Checks on firewall and any other security services that are in place
    6. Run full virus and malware scans

    Our Management & Maintenance service can be based on an "as and when" basis or on a regular basis as part of a service level agreement.

    We have individuals and businesses that prefer to pay us a nominal fee to take away to worry of not really knowing whether everything is working correctly and whether it is secure.

     

  • SME Support

    IT Support For Small Businesses In Cheltenham

    Cheltenham Computer Specialists provides comprehensive IT support to small and medium sized businesses in and around Cheltenham.

    Generally, small businesses can't afford a full-time IT manager or member of staff, especially one as experienced as us.

    Small and medium sized businesses in Cheltenham can receive expert advice on all manner of IT related issues at a fraction of the cost of a full-time and potentially, inexperienced, IT support staff.

    With Cheltenham Computer Specialists, small to medium sized businesses can get qualified and highly experienced IT support either as an ad-hoc service, paid for on a "pay-as-you-go" basis or as part of a low cost, Service Level Agreement (SLA) which entitles businesses to faster response times, email, telephone and remote support, all as part of a very low cost, monthly payment.

     

    Low Cost, High Experience, IT Support Services


    An entry level IT support staff position, as part of a team of other IT staff, will "command" a salary of around £15,000.

    Entry level IT staff have had next to no experience, been exposed to almost no real-life IT issues and have had very little, if any, experience of looking after a network which contains mission critical data.

    £15,000 is over £1,000 a month and this now requires a pension scheme, paid annual leave, paid sick leave and even maternity / paternity leave. If you wish to get rid of them, it's now more difficult than ever.

    By using Cheltenham Computer Specialists, you get over 15 years of IT experience gained from working at some large institutions. You get the knowledge and experience of those on much higher salaries.

     

    Your IT system Is Safe In Our Hands

     

    With all this experience, Cheltenham businesses can rest assured that they have excellent support and advice to keep their system(s) working correctly.

    Information will be safe and you can focus on doing what you do best in the knowledge that you have someone to call should things need attention.

     

     

Email Solutions

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Server & Hardware

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Wi-Fi Networking

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Security & Firewalls

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Backup Solutions

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Data Recovery

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Cheltenham Computer Specialists In Brief

Cheltenham Computer Specialists provide expert IT support services for businesses and home users. We cover Cheltenham and Gloucestershire and offer a wide range of computer support sevices including repairs, upgrades, new installations or maintenance of current systems.

Based in Cheltenham, our business has grown due to our efficient service, quick repsonse times and expertise which ensures our customers receive the correct advice and the best solution to fit their needs.

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